Kaia 39GJF Gray/Multi Rug by Feizy

Stash Home Care Guide

A well-made rug can last for decades with a simple, steady routine. A little light shedding is normal for wool and other natural fibers, especially in the first few months, and settles down with regular vacuuming.

Routine Care

• Vacuum weekly using suction only. Beater bars and stiff bristle heads can pull and fray the pile, so switch them off or raise them fully.
• Rotate the rug every three months or so. This evens out foot traffic and sun exposure so the rug wears and ages uniformly.
• Never tug on a loose thread or yarn. Snip it level with the pile using scissors instead.

Spills and Spot Cleaning

• Act fast. Scoop up solids with a spoon, then press a clean, undyed cloth firmly around the spill to draw out as much liquid as possible. Blot, never rub, since rubbing pushes stains deeper and spreads them wider.
• For wool and most synthetic rugs, follow with a barely damp cloth and plain water, adding a trace of mild detergent only if needed, and let the rug dry flat.
• Delicate fibers such as viscose, silk and jute should not be wet-cleaned at home. Blot dry and go straight to a professional.

What to Avoid

• Keep rugs out of strong direct sunlight to prevent fading.
• Avoid bleach, harsh chemicals and stain-guard sprays, which can discolor or weaken fibers.

Long-Term Maintenance

• We recommend a rug pad under every rug. It cushions the pile, prevents slipping and extends the rug's life. Use furniture cups under heavy pieces to protect the pile from crushing.
• Have the rug professionally cleaned every year or two by a service experienced with fine rugs. For storage, roll the rug face-in and wrap it in cloth. Never fold it.